Acceptable use policy

Required practices

• Use domains you own or are authorized to manage.
• Keep verifiable consent or another lawful basis for marketing recipients.
• Use transactional delivery only for non-promotional service messages expected by the recipient.
• Identify the sender accurately and provide a monitored reply or support path.
• Honor unsubscribe and suppression decisions without delay.
• Start with low volume and increase only when engagement and reputation remain healthy.

Prohibited activity

• Spam, list bombing, address harvesting, purchased lists, or sending to guessed addresses.
• Phishing, impersonation, malware, credential theft, fraud, harassment, or unlawful discrimination.
• Deceptive subjects, headers, sender names, domains, redirects, or unsubscribe experiences.
• Attempts to bypass quotas, sending approval, stream separation, suppression, tenant boundaries, or security controls.
• Content or activity that violates law, intellectual property rights, privacy rights, or another service provider's rules.

Enforcement

We may suppress individual messages, reduce limits, pause a stream or domain, restrict a workspace, preserve evidence, or terminate access. Urgent threats may be acted on before notice. We consider severity, recurrence, cooperation, recipient impact, and reputation risk.

Report misuse

Use the abuse report form or email abuse@eimailar.com. Include message headers or a message identifier when available.